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A Large Fast Food Chain has over 800 restaurant locations with approximately 2,000 managers and 34,000 employees. Employee exit interviews suggest one reason for the high turnover is little/no consistency regarding new employee orientation, training and performance appraisals. Multiple language requirements exist. EPIC provides standardized, Internet enabled and automated processes for Interviewing, New Employee Orientation, Employee Performance Appraisals in English, French and Spanish. EPIC’s eLearning catalog was also integrated with EPIC for training in the following areas: Managerial and Supervisory, Customer Service, Interpersonal communication, Inter-cultural Sensitivity and Safety; the embedded Learning Management System (LMS) tracks individual learners through their curriculum to ensure compliance and HR reporting. As employee records can easily be re-assigned to a different store/manager, this single system of record will also be used track employees that start working part-time in one location while they are in High School and continue their part-time employment at a different restaurant location while in College/University.
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Whitepapers
Success Stories
 A Large Fast Food Chain has over 800 restaurant locations with approximately 2,000 managers and 34,000 employees. Employee exit interviews suggest...
 A National Retail Petroleum Company has a corporate/franchise mix of over 2,000 retail gas bars and approximately 7,500 employees. It was recently...
 A Technical Services Provider has 3,000 Full-time Contract Network Engineers and Service Technicians and draws on an additional 4,500 on a...
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Success Stories
